To assist the Condominium / Portfolio Manager in maintaining and managing the property assigned.
Responsible for the day-to-day operation of the property assigned.
To build a good relationship with the residents.
Supervision of term contractors and service providers.
Pre-handover Inspection
Conduct pre-handover visual inspection of units.
Liaise with main contractor on rectification of identified defects.
Monitor rectification of identified defects by the main contractor and report to client when rectification is complete.
Preparation of handover kits which includes (without limitation) packing the keys into the key pouch and accessories, etc to be handed over to owners.
Defects Management during Defects Liability Period
To liaise and coordinate defects related matters between the Owners and Main Contractor.
To arrange for a joint inspection with the Owners upon receipt of defects via Defects Management System.
Monitor and track the defect rectifications based on the agreed time frame with the Owners.
Inspect unit after rectification and follow up with the Owners to sign off the defect.
Develop a logbook for control of keys / access cards / pin codes for access to units during defects rectification.
Requirements
Diploma in Building Management/Facilities Management /Real Estate Management or equivalent.
Prior experience with strata title developments is a plus.
Able to provide excellent customer service to residents, facilitate handover process between client and residents, liaise with internal and external stakeholders.
In-depth knowledge of the Land Titles (Strata) Act (LTSA), BMSMA, and related regulations.
A clear understanding of a developer's legal obligations and the role of a managing agent.
A strong sense of initiative and a focus on customer satisfaction.
A keen eye for detail, excellent communication skills, and the ability to thrive in both independent and collaborative settings.
