Requirements
Description and Requirements
At BMC trust is not just a word - it's a way of life!
We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!
We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!
The IZOT mainframe console operation team provides support to IBM zSeries mainframe hardware and software to ensure all mainframe L-pars and its subsystems are always up and active.
BMC is looking for a mainframe computer operator to join our amazing IZOT team.
In this role, you will be responsible for environment monitoring and support critical IBM zSeries mainframe hardware and software. You will also be responsible to maintain the productivity of these systems and minimize disruptions to services. Providing 24X7 on call support for mainframe hardware device and software.
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
- Follow BMC procedures and documentation required for error-free execution of data center functions.
- Initialize systems, perform IPL (Initial Program Load) of z/OS and z/VM systems.
- Ensure all logs, check-off lists are completed and accurate to provide detailed information for continued operations and problem follow-up.
- Notify appropriate personnel for unsuccessful completion of jobs or tasks, based on error messages and/or documentation.
- Perform tape management functions according to procedure.
- Able to recognize and resolve critical operational problems.
- Report and document any observed deviations from standard performance to the Lead Operator on duty, or technical support staff immediately to ensure effective resolution.
- Functions as a Level 1 technical support for mainframe users.
- Provide after-hours technical support by documenting and escalating calls appropriately.
- Able to remain calm, cordial, and effective during the resolution of time-critical system interruptions/difficulties/failures.
- Provide good teamwork by expressing a collaborative attitude and sharing technical know-how.
To ensure you're set up for success, you will bring the following skillset & experience:
- Minimum 3 years of experience in mainframe console operation.
- Proficient in performing Zos & VM system IPL, system Health Check & Job monitoring.
- Experience in Incident management.
- Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.
- Capabilities to resolves a wide range of issues in imaginative as well as practical ways.
- This position requires 24X7 on call support to mainframe system. Ava ilable to work a rotating shift which may include weekends and could also include rotating day and night shift.
- Exposure of RACF provisioning is good to have.
Our commitment to you!
BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
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BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,167,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.
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Returnship@BMC )
Had a break in your career No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
