Computer Operator

Key Responsibilities:

• System Monitoring and Maintenance:
• Operate and monitor computer systems and related hardware such as servers, printers, and network devices.
• Ensure that systems, applications, and scheduled jobs are running without errors or interruptions.
• Monitor system performance and take corrective actions in case of issues, following established protocols.
• Data Entry and Backup:
• Perform data entry tasks as needed, ensuring accuracy and integrity of the information.
• Manage backups and recovery operations, ensuring data is secure and recoverable.
• Maintain records of completed jobs and system events.
• Troubleshooting and Issue Resolution:
• Identify and diagnose issues in the system, hardware, or software.
• Resolve minor technical problems and escalate complex issues to the IT support team.
• Assist in system restarts or shutdowns during scheduled maintenance or outages.
• Software and System Updates:
• Support the installation and maintenance of software and system updates.
• Ensure that system updates are correctly applied and that all system components are compatible and functional.
• Documentation and Reporting:
• Maintain logs and documentation of system operations, errors, and resolutions.
• Generate reports on system performance, errors, and completed jobs for review by IT managers.
• Update procedural documentation to reflect changes in system operations or protocols.
• Coordination with IT Team:
• Collaborate with IT professionals to optimize system performance and address ongoing issues.
• Assist in executing IT projects, such as system migrations, upgrades, or implementations.
• Provide user support for hardware or software issues when required.
• Security and Compliance:
• Follow data security protocols and ensure that sensitive data is handled appropriately.
• Monitor for unauthorized access or security breaches and report any concerns to the IT security team.
• Peripheral Equipment Management:
• Operate peripheral devices, including printers, scanners, and storage devices.
• Maintain and troubleshoot peripheral equipment to ensure smooth operation.

Job Types: Full-time, Permanent

Pay: 20,000.00 - 25,000.00 per month

Schedule:

• Day shift
• Fixed shift

Education:

• Bachelor's (Preferred)

Experience:

• Data entry: 1 year (Required)
• total work: 1 year (Required)

Language:

• English (Required)

Work Location: In person