Description
We are looking for a Computer Knowledge professional with 2-6 years of experience to join our team. This is a permanent work from home role that requires a strong understanding of computer technology and its applications. The ideal candidate will have experience in troubleshooting computer issues, installing software, and providing technical support to end-users. This is a permanent position, and work-from-home arrangements are welcome.
Responsibilities
- Provide technical support to end-users via phone, email, or chat
- Troubleshoot and resolve computer issues
- Install and configure software applications
- Maintain computer systems and networks
- Perform regular system backups and maintenance
- Collaborate with team members to identify and resolve technical problems
- Document technical procedures and solutions
Skills and Qualifications
- 2-6 years of experience in computer knowledge or related field
- Strong understanding of computer hardware and software
- Experience in troubleshooting computer issues
- Ability to install and configure software applications
- Knowledge of network protocols and technologies
- Excellent communication skills
- Attention to detail
- Ability to work independently and in a team environment
- Bachelor's degree in Computer Science or related field (preferred)
