Description
We are seeking a highly skilled and experienced Computer Knowledge professional to join our team. This is a permanent work from home position, and the ideal candidate will have 2-6 years of experience in the job market context of India. This is a permanent position, and work-from-home arrangements are welcome.
Responsibilities
- Provide technical support to clients via phone, email, and chat
- Troubleshoot and resolve hardware and software issues
- Install and configure software applications
- Maintain accurate records of all client interactions
- Collaborate with team members to identify and resolve complex technical issues
Skills and Qualifications
- Bachelor's degree in Computer Science or related field
- 2-6 years of experience in technical support or related field
- Strong knowledge of computer hardware and software
- Experience with operating systems such as Windows, Mac, and Linux
- Excellent communication skills, both written and verbal
- Ability to work independently and in a team environment
- Strong problem-solving and analytical skills
- Experience with remote desktop support tools
