Description
We are looking for a Computer Knowledge professional to join our team. This is a permanent work from home position with 2-6 years of experience in the job market context of India. This is a permanent position, and work-from-home arrangements are welcome.
Responsibilities
- Troubleshoot hardware and software issues
- Install and configure software and operating systems
- Provide technical support to end-users via phone, email, or chat
- Collaborate with other team members to identify and resolve technical problems
- Maintain accurate records of all technical issues and resolutions
- Stay up-to-date with emerging trends and technologies in the computer industry
Skills and Qualifications
- Bachelor's degree in Computer Science or a related field
- 2-6 years of experience in a similar role
- Strong knowledge of computer hardware and software
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Familiarity with remote desktop applications and helpdesk software
- Strong problem-solving and analytical skills
