Community Specialist

UNIVO Education Pvt. Ltd is an online program management company. It works as a strategic partner for top-tier education institutes and universities in India, the Middle East, and Africa, offering services like program development & delivery, market development & growth, and student success & support. The company has entered a long-term partnership through a strategic and financial investment by AVENU, the top global provider of educational services supporting universities and transnational learners.

UNIVO is also a leader in the market of student acquisition by way of digital and offline marketing.

Designation Community- Executive/ Senior Executive

Working days- 5 days.

Location- Amity University, Noida Sector-125

Minimum Experience- 1+ years

Salary Offered- Upto 4 LPA

Profile Overview:

As a Community Specialist, you will be the primary point of contact for our community members. Your role will involve moderating discussions, creating engaging content, planning events, and ensuring a positive and inclusive environment. You will work closely with various teams to align community initiatives with our brand goals.

Key Responsibilities:

1. Community Moderation:

o Monitor and moderate community discussions, posts to ensure adherence to guidelines and maintain a respectful environment.

o Respond to member inquiries and concerns promptly and professionally.

o Identify and address any issues or conflicts within the community.

2.Content Creation:

o Develop and curate high-quality content for community posts, including articles, guidelines and code of conduct.

o Create engaging visuals and creatives for social media and community platforms.

o Collaborate with team members to produce blog posts, videos, and other multimedia content.

3.Event Planning and Organization:

o Plan and execute online and offline events, including webinars, workshops, meetups, and networking sessions.

o Facilitate community engagement during events through interactive activities and discussions.

4.Webinars and Podcasts:

o Organize and host webinars and podcasts featuring industry experts, community members, and relevant topics.

o Manage all aspects of production, including content planning, scheduling, and promotion.

o Engage with attendees and encourage participation during live sessions.

5. Community Engagement:

o Develop strategies to grow and engage the community, fostering a sense of belonging and connection among members.

o Create and manage community challenges, contests, and initiatives to boost participation.

o Collect feedback from community members and use it to improve the community experience.

6. Collaboration:

o Work closely with marketing, product, and customer support teams to ensure a cohesive brand experience.

o Build relationships with community members and industry partners to enhance engagement.

Qualifications:

Bachelor's degree in marketing, Communications, or a related field.

1-2 years of experience in social media management, community management, or a related role.

Proven experience in content creation, copywriting, and design (familiarity with tools like Canva or Adobe Creative Suite is a plus).

Strong understanding of community dynamics and online engagement strategies.

Excellent written and verbal communication skills.

Ability to manage multiple projects simultaneously and meet deadlines.

Familiarity with analytics tools and community management software (e.g., Discord, Slack, or similar platforms).

Passion for building community and fostering connections among members