Job Description Summary
Responsible for providing all aspects of contract management & proposal development for GE Digital Manufacturing Software solutions. The Commercial manager must demonstrate the ability to maintain schedules, organize cross-functional resources, coordinate inputs and reviews, ensure bid strategy implementation, resolve internal team issues, and provide process leadership on low to medium complexity deals.
Job Description
Roles and Responsibilities
- Work on complete lifecycle and development of deal execution process including on-time delivery of high-quality proposals aligned with customer outcomes and business profitability / risk profiles
- Assist in commercial opportunity planning , Inquiry to Order (ITO) processes, ITO lead for business reviews on low-medium complexity deals. With growth, has opportunity to lead some large/complex opportunities
- Guided by well-defined commercial practices and policies. Has moderate influence over commercial operations priorities and operates with some autonomy
- Has some degree of independence in achieving commercial objectives within DOA and risk checklist guidelines
- The job allows modification of procedures and practices covering work provided the end results meet standards of acceptability (typically annual volume, margin, and compliance requirements)
- Starting to drive competitive/value-based pricing strategies. May include compiling and submitting required tender documentation
- Contributes to win loss analysis with development of higher level of proficiency
- Leads special projects and smaller programs in the functional area or affected business organization and ways of working for the commercial operations team
Domain & Business Expertise
- Able to develop bid plans for low-medium complexity opportunities in liaison with the sales lead, solution owner, services owner, and is responsible for managing them through to conclusion
- Bid management experience, working across most if not all stages of the bid process with track record of driving decisions that improve win rate
- Regularly contributes to content library to improve standard content by submitting new content or updates to existing content, using the official content submission process
- Has knowledge of best practices and how their role integrates with others; is aware of the competition and the factors that differentiate them in the market
- Developing in-depth knowledge of sales territory, product lines, markets, sales processes, or customer groups. Uses prior experience and acquired commercial expertise to execute policy/strategy
- Contributes to process improvements they may have identified or help to identify
- APMP-Professional or equivalent experience preferred
- Work across the organization in matrix environment within a region to lead the proposal process and complete deliverables
- Support opportunities within a single vertical though developing the ability to bid across industries or regions
- Organizes and facilitates of strategic and operational calls related to the opportunity
- Maintains appropriate knowledge of the technical and regulatory environments
- Stays informed of industry trends that may inform work
- This role requires advanced experience in the Sales & Digital Sales Operations. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience)
Desired Characteristics
- Able to independently identify and resolves low-medium complexity issues around client enquiry requirements and GE's capabilities with support
- Most decisions are within a defined framework, but some autonomy in the final decisions for own proposals
- Uses prior experience and on-the-job training to solve straightforward tasks
- Has access to technical skills and analytic thinking required to solve problems
- May use multiple internal sources outside of own team to arrive at decisions
- Identifies and participates in ways to improve the efficiency and quality of processes and the resulting deliverables
- Contributes to assigned client relationship improvement activities and implementation
- Performs quality control activities per the appropriate process/requirements
- Interprets simple internal and external business challenges and recommends best practices to improve products, processes, or services
- Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills
- Supports on-boarding activities for new starters, including mentoring to ensure proper on-boarding
- Acts as a resource for colleagues with less experience
- Prepares high quality and accurate documents in accordance with agreed strategy and expectations under the pressure of changing timelines
- Able to liaise with third party vendors/vendor managers for provision of quotations and/or information where required
- Supports facilitating internal and external opportunity management negotiations (i. e. pricing, purchasing process, terms negotiations)
- Comfort managing a team of subject matter experts, including technology, business process, commercial and legal experts through influence and providing sales process advice & guidance when required.
Additional Information
Relocation Assistance Provided: Yes
