We are hiring for
Collection Officer for
Pune Location
- Job Roles & Responsibilities:-
As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.
- Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency.
Able to manage difficult customer issues while working in a fast paced environment- Determine the reason for delinquency and best course of action to assist our Borrowers.
Engage our consumers with the highest level of respect and dignity.
- Document all collection efforts for each assigned account in accordance with established procedures and compliance policies.
Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment.- Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments
Candidate Requirements:-- Good written and oral communication skills
Third-party collections experience preferred (Medical or Telecom)
This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am- Sunday fixed Off & Alternate Saturday Working
- Interested Candidates can share your resume on
- [Confidential Information]/[HIDDEN TEXT]
Job Type: Full-time
Pay: 18,
- 00 - 30,000.00 per month
Benefits: - Health insurance
Schedule:
* US shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
Work Location: In person
