Collections Manager

Work Level: Middle Management

Core: Self Motivated

Leadership: Accountability

Industry Type: Banking

Function: Collection / Recovery Manager

Key Skills: Collection

Education: PG/ Master

Note: This is a requirement for one of the Workassist Hiring Partner

Job Role:

A Cluster Manager- Collections is a supervisory role responsible for overseeing the collection of payments from a group of customers, typically divided geographically or by another common factor.

Roles & Responsibilities:

• Managing Front-end , Mid bucket and Recovery Collection Tracking of Field collector productivity by maximizing payment recoveries from Delinquent accounts
• Work with Debt Collection Agencies & Branches to deliver on Target performance in Pre-charge off as well as Post-Charge off buckets.
• Track Debt Collection Agencies (DCA) performance on a daily & monthly basis against MTD target v/s achievement & issuing performance letters monthly
• Reconciliation of payments collected along with receipts on a daily basis, to check for any fraud/siphoning of funds by DCA staff
• Perform Audit on DCA by conducting site-visits on a semi-annual basis; Perform Annual review on the Agencies i.e. Financial & reputations; information security & control; on- site review results, service level & yearly performance.
• Execution of legal remedies like sec.138,arbitration, Lok Adalat, SARFAESI Act etc on defaulting customers for recovery of outstanding.
• Visiting Branches, Customers & DCAs for to drive collections & ensure assigned targets are achieved.
• Follow-up with customers of retail products to walk into the branches and make payments toward their overdues.
• Managing data & MISs as per the requirement.
• Tracking and updating monthly KRI in the GRC system

Company Description

Workassist is an online recruitment and employment platform that provides relevant profiles to employers and job opportunities to job seekers in India. We leverage technology to offer e-recruitment services across various industries and experience levels.

We have adapted to the new normal and assist job seekers in finding the best opportunities and employers in finding the best talent from around the world. With our wide network of over 10,000+ recruiters in sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and Legal, we strive to connect great emerging talents with the right organizations.

For a seamless job search experience, visit our website: https://bit.ly/3QBfBU2.

(Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!