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FuelBuddy

Collections Executive (Voice)

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Position: Tele-Collections Executive
  • Location: Bangalore, India
Company: FuelBuddy is India's largest Doorstep Fuel Delivery Company that specializes in providing innovative and convenient fuelling solutions to businesses across the nation. Leveraging cutting-edge technology and a client-centric approach, we aim to revolutionize the way businesses manage their fuel needs.
  • Experience:
1-3 years in tele-collections or related rolesEmployment Type: Full-time
  • About the Role:
We are seeking a motivated and results-driven Tele-Collections Executive to join our team in Bangalore. As a Tele-Collections Executive, you will play a crucial role in managing and recovering outstanding payments from our clients. Your ability to communicate effectively and manage customer relationships will be key to your success in this role.
  • Key Responsibilities:
Contact customers via phone to remind them of outstanding payments.
  • Negotiate payment terms and follow up on payment commitments.
Maintain accurate records of customer interactions and payment statuses.
  • Handle customer queries and provide necessary information regarding their accounts.
Collaborate with the finance team to resolve any discrepancies or issues related to payments.
  • Achieve daily and monthly collection targets.
  • Requirements:
Proven experience of 1 - 4 years in tele-collections roles.
  • Excellent communication skills. Good command over English & Kannada language.
Excellent negotiation skills.
  • Ability to handle difficult conversations and manage conflict effectively.
Proficiency in using CRM software and MS Office.
  • Strong organizational skills and attention to detail.
Ability to work under pressure and meet deadlines.

  • Why Join Us:
Be part of a growing and dynamic company in the fuel delivery industry.
  • Opportunities for career advancement and professional growth.
Collaborative and supportive work environment.

FuelBuddy Bangalore Office: 27th CROSS, Hosapalya Main Rd, ITI Layout, Sector 7, HSR Layout, Bengaluru, Karnataka 560102

Job Types: Full-time, Internship

Schedule:
  • Day shift


Application Question(s):
  • Yes, I will be using my laptop for work.




Are you willing to work for 6 days a week from Bangalore office

Work Location: In person

More Info

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Date Posted: 20/10/2024

Job ID: 97119599

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