Description
We are looking for a Collection Incharge with 1-6 years of experience to join our team. The successful candidate will be responsible for overseeing the collection of outstanding debt from customers and ensuring that all collection activities are carried out in a professional and timely manner.
Responsibilities
- Contact customers by phone, email, or in person to collect outstanding debt
- Negotiate payment arrangements with customers and follow up on agreed payment plans
- Maintain accurate records of all collection activities and customer interactions
- Provide regular reports on collection activities and outstanding debt to senior management
- Identify and escalate potential collection issues to senior management as needed
- Develop and implement strategies to improve collection rates and reduce outstanding debt
Skills and Qualifications
- Bachelor's degree in finance, accounting, or related field
- 1-6 years of experience in collections or related field
- Strong communication and negotiation skills
- Excellent organizational and time management skills
- Ability to work independently and as part of a team
- Experience with collection software and databases
- Strong analytical and problem-solving skills
- Knowledge of relevant laws and regulations related to debt collection
