Collection Executive

Description

We are seeking a motivated and detail-oriented Collection Executive to join our team. The Collection Executive will be responsible for managing overdue accounts and ensuring timely payment from customers. The ideal candidate will have 0-3 years of experience in the Indian job market and possess strong communication, negotiation, and problem-solving skills.

Responsibilities

• Contact customers regarding overdue accounts and negotiate payment plans
• Maintain accurate records of communication with customers
• Follow up on payment plans and ensure timely payment
• Collaborate with other departments to resolve customer issues
• Prepare reports on collection activity and account status
• Maintain a high level of customer service while enforcing payment policies

Skills and Qualifications

• 12th Pass
• 0-3 years of experience in collections or a related field
• Strong communication and negotiation skills
• Excellent problem-solving abilities
• Ability to work independently and as part of a team
• English and Hindi mandatory