Collection Executive

Responsibilities and Duties

Communicating key parameters like details of interest rate and processing fee charges, due date, repayment amount, penalty amounts, mode of repayment etc to the loan customers

Detailing transaction related details like available payment modes, how to make payments through these modes

Resolving customer queries related to loan disbursal, loan repayments etc

Required Experience, Skills and Qualifications

Any full time UG degree

Calling experience is a big plus

Strong verbal and written communication skills