Role/ Job Title: Cluster Manager-Micro Business Loans
Function/ Department : Micro Business Loans
Job Purpose:
The role entails scaling up the business for the Micro Business Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.
Roles & Responsibilities:
- Target and Manpower planning for the region.
- Ensure recruitment and training of manpower - Branch manager/Branch Sales Managers/BCM/BOM.
- Will be responsible for meeting disbursements targets month on month.
- Identifying business clusters with high potential and execute penetration strategies.
- Tracking and improving branch profitability and portfolio quality.
- Meeting business target including Fee income and cross sell.
- Monitoring and mentoring the team and creating career path for team.
- Keeping a regular track of competition and reporting new products / market developments to upstream.
- Managing the X bucket collection and overall portfolio management.
- Managing internal and external audit compliance.
Education Qualification:
Graduation: Any Graduate
Post-graduation : MBA, PGDM
Experience : 5+ years of relevant experience
