Cluster Manager

Looking from QSR , Cloud kitchen , Any food industry

-Drive the culture and the values of the organization.

- Implementation of new policies, strategies , plans of the company at the clusters.

- Ensure that the staff are educated on the existing offers, memberships and other schemes. - Continuous education and communication on the policies of the company such as incentive, membership, etc.

- Motivate the staff and ensure for the growth and the development of the staff in terms of skill and position.

- Developing & Coaching Teams to excel in their Jobs and do their jobs effectively and efficiently.

- Ensure the continuous upgradation of the skills of the staff at the stores. - Achieving store targets.

- Appropriate manpower planning and ensure the productivity of the cluster. - Responsible for the OPEX (Operating expenses) of the business units allotted.

- Improving and the increasing the category wise sales. - Driving the sales of new and the breakthrough services as per the budgeted plan.

- Responsible for the Customer Query and Grievance handling. - Maintaining the customer service standards as per the norms.

- Improving the mystery audit scores in the clustered stores. - Create and implement the action plan to improve the mystery audit scores based on the report.

- Providing the solutions to the customers in the right way and follow up to ensure that the

Job Type: Full-time

Pay: 45,

• 00 - 50,000.00 per month
  
  Jadwal:
• Day shift

Morning shift
Tunjangan:

• Cell phone reimbursement

Health insurance
Upah Tambahan:

• Performance bonus

Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• Lead generation: 4 years (Preferred)

total work: 5 years (Preferred)

• Marketing: 5 years (Preferred)

Language:

* English (Preferred)