Cluster Manager

Location : Hyderabad and Amritsar

CTC UPTO 5LAC per anum.

Candidate must have experience as a cluster manager for at least 1-2 year or as a store manager for at least 2-4 years.

Responsible for the overall Sales & operations for all stores within your cluster

Responsible for Store performance in Cluster, Keeping Track of SOPs/ KPI and day to day process of retail.

Manage and resolve complex operational issues that arise across multiple sites/ Stores

Work collaboratively with the Head of Retail and Retail Management teams making sure they are fully informed about Retail activities

Manage the performance of Store Managers, ASM, SM etc.and Retail administration staff through regular 1 2 1's, performance reviews and foster a culture of learning and development

Coach and develop Store Managers to achieve excellent standards, results and best practice

Ensure Store Managers adhere to Company policies and procedures at all times

Oversee resourcing of Store Managers and Supervisors in cluster stores including adequate day off and holiday cover

Support the opening of new and refitted shops by ensuring merchandising, stocking and preparation is ready for the set opening date

Conduct mandatory health and safety and maintenance checks in all cluster stores, reporting issues or concerns to the Head of Retail