Cloud Operations Architect - Remote

Are you a fast learner who is fascinated by cloud technologies

Are you excited by the prospect of creatively solving problems and delivering exceptional

Join Our Global Managed Cloud Operations Team

Akamai is working to simplify the way people work in the cloud. The team's mission is to accelerate innovation by making computing simple, scalable, accessible, and affordable. We manage monitoring and infrastructure, letting customer focus on their core business.

Shape the Future of the Internet

Join our global Managed Cloud Ops team to solve complex issues for Cloud and Compute customers. Engage with Akamai teams like Engineering, Product, and Sales in a dynamic, growth-focused role.

As a Cloud Operations Architect, You Will Be Responsible For:

• Having Skilled in aligning customer needs with cloud solutions and infrastructure management.
• Solving complex cloud and compute issues proactively for our customers on Akamai Connected cloud.
• Developing operational support cadences and workflows as part of the Global Cloud Operations team
• Collaborating with cross-functional teams to solve challenges, identify deficiencies and assess the stability of customer cloud workflows
• Guiding and mentoring the front-line team with technical guidance and ensuring customers receive top-quality resolution
• Contributing to the growth of cloud and compute expertise through training, tech talks, knowledge base articles

Do what you love

To be successful in this role you will:

• Have 4 years of experience in public cloud, serverless platforms, and microservices, with a degree in Computer Science.
• Have good understanding in cloud concepts, VMs, Kubernetes, Networking, Security, Storage, and Databases
• Have expertise in networking concepts, including DNS, TCP/IP, VPNs, CDN, and load balancing.
• Have knowledge of Prometheus and Grafana for monitoring and observability.
• Have familiarity with DevOps, CI/CD ,Terraform, Ansible, Chef and Puppet.
• Possess excellent problem-solving and communication skills to effectively , customer facing role.
• Have Basic knowledge of System Design and Architecture. Possess knowledge of Python/Go,Bash/ PowerShell.
• Have cloud certifications will be a added point - KCNA, CKA, CKAD, PCA, Terraform

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

what makes Akamai a great place to work

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients Come join us and grow with a team of people who will energize and inspire you!