Discover Websoft is looking for Client Support Executive to join our dynamic team and embark on a rewarding career journey
- Communicating with clients via phone, email, or chat to provide support and resolve issues
- Providing technical assistance for products or services
- Investigating and resolving customer complaints and concerns
- Collaborating with other departments to ensure customer needs are met
- Documenting customer interactions and maintaining customer databases
- Providing relevant information to customers
- Processing customers requests and complaints
- Strong communication and interpersonal skills