Client Servicing Manager

Umbrella Aegis is a brand strategy company , which provides marketing strategies and creative solutions to the brands

Role Description

This is a full-time on-site role for a Client Servicing Manager. The Client Servicing Manager will be responsible for managing client accounts, developing marketing strategies and communicating effectively with clients. The Client Servicing Manager will also be responsible for providing excellent ideations and social media presence to serve brand values

Qualifications

• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Identifying ways to overcome clients initial dislike of company products.
• Maintaining an accurate record of all existing and potential clients.
• Responding to client inquiries in a timely and professional manner.
• Training and providing overall guidance to client service employees.
• Organizing training seminars to enable clients to fully utilize product features and benefits.
• Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

Job Location : Jogeshwari East , 100% onsite