Industry Type:Corporate Event Management Company
Role:Client Servicing Manager
Functional Area:Client Servicing
Remuneration : Rs. 12 - 15 Lac PA CTC
Experience : 7+ Years of Relevant experience
Location : Pune
About Livewire :
We are a premium Event management & brand experiences Agency , in action for 2 decades. Our clientele is global MNC's with a foot hold in IT , Manufacturing , Fin tech , BFSI and other Industries .
Our Services include - Corporate events , MICE , Employee Engagement , Internal events , Entertainment & Experiences .
Do check us out @thelivewireexperience on social media , for more info !
Job Description:
- Serve as the primary point of contact for clients and partners, ensuring alignment with client vision and objectives.
- Grow Key accounts to ensure more business & maximum profitability
- Oversee end-to-end event execution, including planning, coordination, and delivery, while managing budget and timelines.
- Develop and present compelling pitch decks and project plans in collaboration with the creative department.
- Address and resolve client inquiries, requests, and issues promptly, handling escalations with minimal Director involvement.
- Monitor client satisfaction and foster repeat business by delivering high-quality events and maintaining strong client relationships.
- Coordinate with internal teams and external vendors to ensure smooth execution of projects.
- Provide regular progress updates to company Directors and follow up on payments and feedback.
- Manage and supervise a team, ensuring efficient work processes and effective project completion.
- Stay abreast of industry trends and innovations to continuously enhance client offerings.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Event Management, Mass media or a related field.
- Minimum 5 - 7 years of experience in client servicing or account management within the event industry.
- Strong understanding of event planning, production, and operations.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.
- Passion for events and proactive client servicing approach.
- Six days working
- Work Location: C2/16, 2nd Floor, Bramha Estate, Nibm Junction, Pune - 411048.
Application :
Please apply via email with your CV & portfolio of work , along with a covering note and mail it to Ms. Amrita singh - [Confidential Information]