Job Description
Position - Client Servicing ( Marketing Department )
We are searching for a professional and courteous client services manager with great people skills
to help our business prioritize existing customers and bring new clients on board. The client
services manager will be tasked with maintaining current clients and growing our customer base,
keeping accurate correspondence records, meeting regularly with management, updating client
details, developing customer service policies, training junior client services agents, and
recommending different product options to clients. Your dedication to the needs of our clients will
encourage client loyalty and enhance our organizations growth through positive client-to-business
engagement.To ensure success in this role, the ideal candidate should demonstrate excellent active
listening and communication skills, good personal presentation, politeness, and tact, and be able to
function in a high-pressure environment. The noteworthy client services manager should provide
timely solutions to clients problems, build sustainable and continuous relationships with clients,
show initiative and drive when dealing with client requests, and assist in developing marketing
material and sales strategies.
Client Servicing Manager Responsibilities
Developing effective communication platforms for clients and staff.
Inspiring repeat business from clients.
Conducting customer service workshops and presentations.
Monitoring and measuring client satisfaction.
Liaising with different departments about client queries.
Offering advice to clients on services and products.
Developing surveys and capturing client information.
Participating in marketing campaigns.
Dealing with client requests and troubleshooting problems.
Client Servicing Manager Requirements
Business degree or related qualification.
Strong communication skills.
Ability to meet deadlines.
Computer literacy.
Calm, polite, and professional behavior.
Reliable and self-motivated.
General business knowledge.
High service orientation.
Salary Upto 9 LPA
Location Sarojini house ,near mandi house , Delhi
