Skills: client servicing, client servicing management, client servicing executive, client service representatives, leading a team, client handling,
Urgent Opening for Client Servicing Executive
Location - Gurgaon Sec - 28
Working Days - 5.5 ( 2nd & 4th Sat off )
Working Timing - 10:30 to 7 pm
Salary - 30k to 40k CTC
Job Summary : We are seeking an experienced Client Servicing Manager to oversee the client service operations of our company. The successful candidate will be responsible for managing a team of client service representatives, ensuring that they provide high-quality service to our clients. The Client Servicing Manager will also be responsible for developing and maintaining strong relationships with clients, identifying areas for improvement in our client service operations, and working with other departments to ensure client satisfaction.
Responsibilities
# Manage a team of client service representatives, providing guidance and support as needed.
# Develop and maintain strong relationships with clients, acting as the primary point of contact for all client inquiries and concerns.
# Identify areas for improvement in our client service operations and develop and implement strategies to address them.
# Work with other departments to ensure that clients needs are being met and that their feedback is being addressed.
# Monitor client satisfaction levels and implement programs to improve satisfaction where necessary,
# Prepare and deliver regular reports on client service operations to senior management.
# Stay up-to-date on industry trends and best practices in client service management.
