Client Services Executive

### Job Title: Client Service Representative

**Company:** GEGNAT YARDS

**Location:** GURUGRAM

**Employment Type:** Full-Time

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### Job Summary

We are seeking a dedicated and enthusiastic Client Service Representative to join our dynamic team at [Your Staffing Company Name]. The ideal candidate will be the primary point of contact for our clients, ensuring exceptional service and satisfaction. This role involves managing client relationships, understanding their staffing needs, and providing tailored solutions to help them achieve their business objectives.

### Key Responsibilities

- **Client Relationship Management:**

- Develop and maintain strong relationships with clients through regular communication and meetings.

- Understand client needs and provide solutions to meet their staffing requirements.

- Address client inquiries and resolve any issues promptly and professionally.

- **Staffing Solutions:**

- Collaborate with the recruitment team to ensure timely and accurate placement of candidates.

- Monitor and evaluate the performance of placed candidates and ensure client satisfaction.

- Provide feedback and suggestions to improve the staffing process and client experience.

- **Communication and Coordination:**

- Serve as the main point of contact between clients and internal teams.

- Coordinate interviews, candidate selection, and onboarding processes.

- Keep clients informed about new candidates, industry trends, and staffing solutions.

- **Reporting and Documentation:**

- Maintain accurate records of client interactions, agreements, and staffing metrics.

- Prepare and present regular reports on client satisfaction, staffing performance, and other relevant metrics.

- Ensure compliance with company policies and industry regulations.

### Qualifications

- **Education:**

- Bachelor's degree in Business Administration, Human Resources, or a related field preferred.

- Equivalent work experience in client service or account management will be considered.

- **Experience:**

- Minimum of 2 years of experience in a client service role, preferably in the staffing or recruitment industry.

- Proven track record of managing client relationships and delivering excellent service.

- **Skills:**

- Strong interpersonal and communication skills.

- Ability to understand client needs and provide appropriate staffing solutions.

- Excellent problem-solving and conflict resolution skills.

- Proficiency in MS Office Suite and experience with CRM software.

### Personal Attributes

- High level of professionalism and integrity.

- Strong organizational skills and attention to detail.

- Ability to work independently and as part of a team.

- Enthusiastic and proactive approach to client service.

### Benefits

- Competitive salary and performance-based bonuses.

- Comprehensive health, dental, and vision insurance.

- 401(k) plan with company match.

- Opportunities for professional development and career advancement.

- Friendly and collaborative work environment.

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### How to Apply

Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience with the subject line Client Service Representative Application.

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GEGNAT is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.

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**Note:** Adjust the job description to fit your company's specific needs and culture.