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Russell Investments

Client Services Associate

Early Applicant
  • 5 months ago
  • Be among the first 50 applicants

Job Description

various functions within the North America Advisor and Intermediary Solutions business to help achieve the unit s ambitious sales goals. For example, supporting the achievement of growth goals in separately managed accounts; gaining efficiencies in representing data on our mutual funds, model strategies and separately managed accounts on third party data platforms; and supporting our practice management initiatives designed to help advisors grow their businesses. Through these activities, the CSA assists the sales teams in providing a high-quality service experience to financial advisor clients and end investors.
The successful candidate will have a demonstrated track record of effective collaboration, a team-first mindset, a strong work ethic, the organizational skills and flexibility to balance and prioritize multiple tasks and initiatives concurrently, and a desire to grow their skills and knowledge.

Years of Experience
  • One or more years of client service and financial industry experience, including experience in an operations-based financial environment.
Qualifications
  • Bachelor s degree.
Responsibilities
  • Provide r eactive and proactive support for Sales, National Accounts, Personalized Managed Accounts, Portfolio Consulting, and Business Solutions Teams
  • Support the proposal, opening, maintaining and closing of Personalized Managed Accounts: convert large data sets from PDF to excel format; scrub data; run proposals; coordinate the account opening process and transactions in partnership with the Personalized Managed Accounts Services team; identify and solve reconciliation questions; understand plan administrators tools, dashboards and systems; research distributor questions and inquiries using a variety of internal and external systems and resources; escalate operational, client service and technical issues as necessary
  • Efficiently and effectively prepare mutual fund, model strategy and separately managed account data prior to uploading to third party data platforms accessible to financial advisors, key account decision-makers and end investors
  • Run and format Custom Business Analyses for the practice management team s use with financial advisors
  • Other duties as assigned
Candidate Requirements
  • Knowledge of global capital markets, the wealth management industry, investment vehicles commonly used by financial advisors (e.g., mutual funds, model strategies, separately managed accounts)
  • Excellent listening and written communication skills; ability to follow written procedures.
  • Ability to thrive in a team environment while also working independently.
  • Capacity to establish and manage a process under deadlines. E.g., time management and organizational skills; ability to manage multiple responsibilities and changing priorities.
  • Demonstrated proficient analytical and technical skills. E.g., working with various software products, such as Morningstar suite of products, in particular Morningstar Direct; Microsoft suite of products, in particular Microsoft Dynamics, Excel, Outlook

More Info

Industry:Other

Function:Finance

Job Type:Permanent Job

Skills Required

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Date Posted: 12/06/2024

Job ID: 81497921

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Last Updated: 29-11-2024 06:31:26 PM
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