Client Service Delivery - Education/ Ed Tech

Career Launcher (CL) is a leading education service provider in Asia, offering a wide range of test-prep services and educational programs. Led by a team of passionate IIT-IIM alumni, CL has been instrumental in helping thousands of individuals achieve their career goals. With over 22 years of experience, CL has diversified its offerings and currently operates 200+ test-prep centers in 100 cities across India, as well as overseas centers in the UAE.

This is a full-time on-site role for a Client Service Delivery - Education/ Ed Tech. The role involves day-to-day tasks related to client services, communication, customer satisfaction, customer service, and finance. The successful candidate will be based in New Delhi.

• Strong communication and interpersonal skills
• Experience in client services and customer service
• Ability to ensure high levels of customer satisfaction
• Knowledge of finance principles
• Excellent problem-solving and decision-making abilities
• Strong organizational and time management skills
• Attention to detail and ability to multitask
• Bachelor's degree in a relevant field
• Previous experience in the education or ed tech industry is a plus