Client Relationship Manager

Gravity Bath Pvt. Ltd. is a rapidly growing bath fittings brand based in Ghaziabad. We provide complete bathroom solutions, from faucets and showers to sanitaryware and accessories. Our core values of innovation, quality, and sustainability allow us to offer high-quality, innovative, and luxurious bath fittings at affordable prices to the Indian customer.

When you join our network of business partners, you'll enjoy numerous benefits including no security amount, the flexibility to start your work in any space of your choice, in-shop branding and display panels, a dedicated CRM team to handle your questions and complaints, regular plumber and dealer meets, quarterly schemes and cash discount offers, social media advertising to boost your sales, and a buy back policy to ensure your funds are valued. We also provide expert and trained professionals to address any technical queries or complaints.

This is a full-time onsite role as a Client Relationship Manager at Gravity Bath Fittings in Ghaziabad. As a Client Relationship Manager, you will be responsible for building and maintaining relationships with our clients. This includes understanding their needs, resolving any issues or concerns, providing product knowledge and recommendations, coordinating with internal teams to ensure customer satisfaction, and achieving sales targets.

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to understand client needs and provide solutions
• Experience in sales or client relationship management
• Knowledge of bath fittings or related industry is a plus
• Ability to work collaboratively in a team environment
• Proficiency in MS Office and CRM software
• Bachelor's degree in business, marketing, or related field