- The Business Operations team brings together business solutions and latest technology to help empower our leaders with data-driven insights that enable better decision making
- Primarily responsible for design, development and governance of the business data, the team measures, manages, and connects business KPIs across verticals to build a single view of impact areas within the organization
- They augment our leaders with insights, strategic vision and actionable plans to function effectively
- Equipped with data and technology, the team is keen on bringing novel business solutions to life
Why we are looking for you
- You have an understanding of Client contracts, Account Management, Billing and Invoicing
- You have a good understanding of financial concepts, maintaining account PL, financial reporting processes, reconciliations, Time sheet management.
- You interact with multiple stakeholders at senior level in the organization
- You enjoy new challenges and are solution-oriented
- You have strong analytics skill s: Ability to see patterns; and a structured and logical approach to decision making
- You have experience in driving operational processes and practices that drive efficiencies for the leadership team and organization
What you will enjoy in this role
- As part of the Client Business operations team, you will work with the Client Services Leadership and Delivery teams
- Lead cross functional strategic and operational excellence initiatives
- The open and transparent environment that values innovation and efficiency
- Get to work on new tools and experience in the program management domain.
What you will do
- Perform Cost and labor analysis on accounts based on time tracking data
- Coordinate with Account teams to do Billing, standardize account mgmt. processes and support custom reporting
- Interaction with senior level stakeholders, understanding their requirements and assist preparing reports accordingly.
- Maintain client contracts and SOWs. Track cost and revenue against the appropriate stream s basis the contracts
- Utilize Business Intelligence tools to provide timely data and trend analysis to key stakeholders
- Own the project code management for accounts - this includes creation, tracking and closure of project codes based on project duration
- Other analytical activities relating to account financials like revenue traceability from contract to collections, margin analysis, sold v/s delivered analysis
- Execute quantitative analysis that translates data into actionable insights.
- Design summary, detail and dashboard reports to present analysis and recommendations in a concise and readable format
- A MBA in Finance or Operations with 1-3 years of experience in Industry
- Experience in Account management, Client billing, invoicing
- Experience in business operations reporting and data analysis
- Skills in using
