Closing Ratio/Meeting all KPI of team member& Self
- Negotiate with dealers
- Large Value Claims handling
- Avoid cost wastage
- Workshops
- Regular training of claims policies
- Faster settlements
- Settlement Ratio-97%
- Investment Ratio-3%
Re-open ratio/Segmentation of vehicles
- Separating the Claims according to Vehicles
- Conducting Team Meeting with internal and external survey.
- Re-open of claims should not be cross 2%
Experience