- Introduce different processes and initiatives ensuring standardization of every center and C atisfaction (CSAT) through the Community Managers and other departments to drive CSAT.
- Mapping and managing the lifecycle of a client from the time of move-in to departure. customer demography and thereby custom develop the experiences of the clients, ensure maximum usage of facilities, amenities etc. tand da ta and be able to interpret business logic.
- Renewals and expansions. buildings are processes are
- End to end management of client relationship in respective centers.
- Management and Growth. Internal stakeholder management.
Skills & Qualification Required:
- or other MBA preferred. client handling and relationship management skills with a very strong eye for detail. 6-7 a B2B customer facing role with a good business acumen. is required.
