Chief of Staff - Sales

Keka has been a silent revolution in the making since our launch 8 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 8500 businesses across India and the world. Today we are India's #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero advertising spend and pure customer love. We are an organization built by our employees. The passion and the extreme ownership that our people bring to the table are contagious. We don't hide our shortcomings and we aren't afraid to ask for help. When we fail, we learn, adapt, and do better in the future. This open culture encourages our people to innovate, regardless of their function and across departmental boundaries.

In November 2022, the company secured India's largest Series A SaaS funding with a whopping $57 million from West Bridge Capital.

Position Overview: We are seeking a dynamic and driven individual to fill the role of Chief of Staff to the Head of Sales. This pivotal role will act as a strategic partner to the Head of Sales, supporting and enabling their vision and objectives while driving operational efficiency and excellence across the sales organization.

Key Responsibilities:

1. Strategic Planning and Execution:

Collaborate with the Head of Sales to develop and execute strategic initiatives aligned with business objectives.

Conduct research, analysis, and provide insights to inform decision-making processes.

2. Operational Excellence:

Streamline processes and workflows within the sales organization to increase efficiency and effectiveness.

Develop and implement performance metrics and reporting mechanisms to track progress against goals.

3. Cross-Functional Collaboration:

Act as a liaison between the sales department and other key functional areas such as marketing, finance, and operations.

Facilitate communication and alignment across teams to ensure cohesive execution of initiatives.

4. Project Management:

Lead and/or support key projects and initiatives as directed by the Head of Sales.

Manage timelines, resources, and deliverables to ensure successful project completion.

5. Team Development and Support:

Provide mentorship, guidance, and support to sales team members as needed.

Foster a positive and collaborative work environment conducive to high performance and professional growth.

6. Data Analysis and Insights:

Utilize data analytics tools to extract actionable insights and inform sales strategies and decision-making.

Develop and maintain dashboards and reports to monitor sales performance and identify areas for improvement.

Qualifications:

1-3 years of experience in sales operations, strategy, or related role.

Proven track record of driving operational efficiency and excellence within a sales organization.

Strong analytical skills with the ability to interpret complex data sets and derive actionable insights.

Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.

Exceptional project management skills with the ability to manage multiple priorities and deadlines simultaneously.

High level of proficiency in Microsoft Office Suite, CRM software, and other relevant tools and technologies.

Strategic mindset with a focus on driving results and achieving business objectives.