Key Stakeholders: Internal
Finance, Operations
Key Stakeholders: External
NA
Reporting Structure
Senior Director - Transformation and Technology
Key Responsibilities
Strategic Planning and Execution:
Develop and execute comprehensive business transformation strategies that align with the company s goals and objectives.
Identify opportunities for operational improvement and efficiency gains.
Will drive initiatives with all facets of the organization and have a macro view of the business needs with the ability to deep dive into various areas.
Assist in determining the role each function and key business partner will play during the digital transformation and develop a strategy to achieve desired business capabilities
Process Improvement:
Identify existing inefficiencies, potential improvement opportunities, and critical differentiating business requirements.
Implement process enhancements and best practices to drive productivity and quality.
The individual should have the ability to bridge the business readiness capabilities of various functional areas with the systems capabilities to optimize usage of technical platforms.
Project Planning and Execution:
Lead the execution of SAP S4 HANA as the SPOC in India to support implementation and other projects from initiation to completion, ensuring adherence to budget, timeline, and quality standards.
This leading role will co-partner with program leadership and will support from start to finish the transformation of client s current environment to a new ERP ecosystem.
Coordinate with cross-functional teams including IT, finance, operations, and other business units to ensure alignment and collaboration throughout the project lifecycle.
Develop comprehensive project plans outlining tasks, timelines, resources, and milestones.
Stakeholder Management:
Facilitate stakeholder meetings, workshops, and discussions to gather requirements, communicate project status, and address concerns.
Understand user pain points and partner with software vendors to ensure solutions are designed to resolve pain points and drive efficiency and automation.
Manage stakeholder expectations and ensure their needs are met throughout the project.
Providing updates on project progress, risks, and issues.
Resource Management:
Allocate resources effectively to support project activities, including internal team members, consultants, and vendors.
Monitor resource utilization and adjust plans as needed to optimize productivity and efficiency
Provide leadership and guidance to project team members, fostering a collaborative and high-performing environment.
Risk and Issue Management:
Identify potential risks and issues that may impact project delivery and develop mitigation strategies to address them.
Proactively monitor project activities, identify deviations from the plan, and take corrective action as necessary to keep the project on track.
Document and escalate risks and issues as appropriate, and work with stakeholders to resolve them in a timely manner.
Quality Assurance:
Ensure the quality of deliverables meets the established standards and requirements.
Conduct regular reviews and inspections to verify that project objectives are being met and that any deviations are addressed promptly.
Implement best practices and methodologies to optimize the implementation process and enhance overall project quality.
Change Management:
Design and implement change management strategies to ensure smooth transitions during transformation initiatives.
Communicate changes effectively to all stakeholders, addressing concerns and providing training as necessary.
Other:
Manages Cut-over and monitors projects during Hypercare to ensure uninterrupted operations.
Contribute to defining best practices for program deployment and user training to ensure a consistent and efficient implementation process.
Performs project postmortem reviews to measure success of projects.
Other duties as assigned.
Travel - International and Domestic as needed.
Qualification
Bachelor s degree in Business Administration, Information Technology, Engineering or related field; Master's degree preferred
Project Management Professional (PMP) certification is highly desirable
Knowledge of LEAN concepts and Six Sigma a plus
Experience
Minimum of 10 years of experience in project management, with a focus on automation and IT implementations
Strong and tested project management skills including stakeholder relationship management, sponsor expectation management, risk management, change management
Demonstrated history of working in Business Transformation, ERP Implementation, and Master Data Management projects.
Experience with SAP modules in a pharmaceutical setting required. SAP S/4 HANA knowledge a plus.
Strong knowledge of business functions (Supply Chain/Sales/Finance)
Proven track record of successfully delivering complex projects on time, within budget, and with high quality
Strong understanding of business processes and best practices, with the ability to align technology solutions with business objectives
Proficiency in project management tools such as Microsoft Project, Jira, or SAP Solution Manager
Experience with agile and waterfall project management methodologies
Experience with global cross-functional projects across different geographies and the flexibility to work in different time zones
Competencies
Excellent communication, interpersonal, and leadership skills, with the ability to effectively influence, collaborate with partner effectively diverse teams and stakeholders
Self-motivated individual who can excel with little supervision and the proven ability to be successful in a fast paced, dynamic environment
Excellent presentation and communication skills
Superior interpersonal, conflict resolution, and negotiating skills
Strong service focus with a proactive customer service and can-do attitude
Highly adaptable, and capable of working on multiple projects under time constraints
