Job Description
JOB DESCRIPTION
RESPONSIBILITIES:
- Oversee technology operations and evaluate them according to the established goals.
- Work closely with the global technology leadership to drive technology and product strategy
- Contribute to broader Technology Strategy working with BU CIOs and across enterprise functions
- Developing and enforcing IT best practices across the organization
- Drive process improvements reducing year-over-year operations costs
- Implement best practices for quality, testing, and change management to ensure defect free solutions
- Drive innovation through automation and new technologies
- Contribute to the growth, including the development and implementation of strategic and tactical plans to exceed the growth and revenue goals of the organization
- Influence and collaborate with practitioners across all on cross-functional practices, and business collaboration efforts
- Demonstrate excellent judgment, be commercially-focused and be driven by professional excellence and a commitment
- Manage engagement and delivery from Managed Service provider and other vendors
Technology Oversight:
- Be part of broader digital transformation journey and contribute to the success of digitization
- Understanding of various IT functions and be the regional point of contact for enterprise services, e.g. IT Helpdesk, InfoSec, SOC, Application Development, Production Services. Business Analysis and etc.
- Be part of the global technology leadership, provide insights towards better project management, architecture & design, project execution and application development and support procedures
- Mentor the India technology leads on the latest technology trends and drive adoption where applicable
- Be the face-off for any technology audits and compliance matters from the region, work closely with the relevant team to implement proper mitigation controls for any non-compliances
- Drive the technology trainings across the functions and manage the IT talent by providing them a platform for collaboration and internal mobility
People Management:
- Work with Human Capital and other IFS functions regionally to define better employee engagement strategies in the region
- Work in collaboration with IT global managers to define goals, performance management and develop retention strategies
- Work with Human Capital on hiring top talent, performance management, year-end appraisals, promotions, and other people compliance matters in the APAC region
- Review the employee survey results and develop a framework working with Human Capital teams for better employee engagement strategies in the region
Financial Management:
- Participate in yearly budgetary discussions and ensure the budgets are optimally spent across various IT functions in India
- Ensure various projects are properly funded, track the projects spends and report the budget overshoots and capitalization
REQUIREMENTS:
- 18+ years IT leadership experience in an India captive setup, preferably in Large Conglomerate
- Proven experience in setting up large scale team and executing programs in a global landscape
- Proven experience in business development, managing partnerships with large and/or industry-leading organizations
- Prior experience in building and leading global capability centers in India is a plus
- Strong technology focus and experienced in driving operational excellence and digital transformation projects
- Should be able to understand and manage various IT functions from ground level e.g., BA, App Dev, Production Support, ITSM, DevOps, Infrastructure, helpdesk, and InfoSec
- Deep understanding of technology architectures, including AI, ML, and Cloud (Azure, AWS)
- Deep understanding of project management, product management, and delivery concepts including Agile, MVP, and devops. and global services support
- Experience leading with Scrum teams
- Understanding of data management principles (governance, stewardship, quality, lineage, MDM, etc.)
- Experience in developing and implementing processes and controls to drive operational efficiencies
- Experience in consulting and product business needs and apply domain specific knowledge
- Strong ability to influence across multiple business lines
- Experience dealing with financial data products preferred
- Experience with business or process analysis
