Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn family.
Job overview :
Prepares, serves and stores cold larder items whilst directing junior members of the kitchen brigade. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
At Holiday Inn we want people who are friendly, welcoming, and full of life; people who are always finding ways to make every guest's experience an enjoyable one.
Duties and Responsibilities :
- Works with Supervisor in manpower planning and management needs
- Works with Supervisor in the preparation and management of the Department's budget
- To be a team player, assisting other team member
- Establishes and maintains effective employee working relationships
- Solicit guest feedback to improve Food quality.
- Communicates to his/her superior about the guest comments and other relevant information
- Provides direction to the Kitchen helpers, including Commis, Cooks, Kitchen Attendants and Stewards
- Communicates politely and display courtesy to guests.
- To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
- To be customer focused at all times, approachable and quick to exceed expectations in fulfilling customer needs.
- Implements the hotel and department regulations, policies and procedures.
- Cleans and re-sets his/her working area.
- Prepares in advance food, beverage, material and equipment needed for the service to adhere to the company's Hygiene, Health and Safety policies.
- Attends and participates in training sessions as scheduled.
Qualifications and requirements :
Bachelors Degree in Hotel Management or equivalent
2-3 years experience as a cook or an equivalent combination of education and experience.
How do I deliver this
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
What we offer :
We'll reward all your hard work with a great work environment and benefits including but not limited to F&B Discount, IHG Employee Rate, Hotel Uniform, Meal at Employee Restaurant, excellent development, and advancement opportunities across the globe.
Join us and you'll become part of the global IHG family and like all families, all our individual team members share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the Apply button. Start your journey with us today.
