Skills:
Customer Service, communication skills, Management Information Systems (MIS), Problem Solving, chat cupport, spoken english,
Designation-
Chat Support Representative
Opening for Male candidate only
No. of positions- 1
Job type- Full Time
Salary (Between 10,000 to 16,000) Depends upon the experience and knowledge
Required Skills
Job brief
We are looking for a competitive and trustworthy
MaleChat Support Representative to help us build up our business activities.
Responsibilities
Resolve customer complaints via phone, email or social media
Use telephones to reach out to customers and verify account information
Assist with placement of orders, refunds, or exchanges.
Greet customers warmly and ascertain problem or reason for calling
Create the MIS Report on a daily basis
Requirements
- Excellent verbal & Written English with a passion for customer service
- Excellent knowledge of MS Office, MS Excel, Google Sheet
- Thorough understanding of sales and negotiating techniques
- Fast learner and passion for sales
- Self-motivated with a results-driven approach
- Aptitude in delivering attractive presentations
