Chat Support

Designation- Chat Support Representative

Opening for Male candidate only

No. of positions- 1

Job type- Full Time

Salary (Between 10,000 to 16,000) Depends upon the experience and knowledge

Required Skills

Job brief

We are looking for a competitive and trustworthy MaleChat Support Representative to help us build up our business activities.

Responsibilities

Resolve customer complaints via phone, email or social media

Use telephones to reach out to customers and verify account information

Assist with placement of orders, refunds, or exchanges.

Greet customers warmly and ascertain problem or reason for calling

Create the MIS Report on a daily basis

Requirements

• Excellent verbal & Written English with a passion for customer service
• Excellent knowledge of MS Office, MS Excel, Google Sheet
• Thorough understanding of sales and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations