To achieve the overall budget assigned for the fiscal
- Multi line budget achievement
Achieve 100% of Budget- periodically and annually.
Service Excellence
Goal 1: Service excellence standards to be met
Measure 1: Issuance of policies within 7 days
Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority
Goal 2: Ensuring & monitoring claim settlements with agreed TAT
Measure 1: Within 7 days of receipt of all documentation