Position: Certified Diagnostic Engineer/Technician.
Qualification:
- Education background: Diploma or B.tech
- Should be certified by Mercedes Benz as a Diagnostic Engineer (CDE/CDT)
Required Skills: -
- This position requires a high school diploma or equivalent plus a minimum of 3 years of experience post MB Certified Diagnosis Technician/Engineer.
Responsibility: -
- Performs advanced diagnostics for engine performance and chassis systems.
- Establishes processes and standards to ensure customer satisfaction and efficient and effective service operations.
- Monitors the workflow of employees and intervenes as needed to ensure work is accomplished.
- Maintains special tools inventory and tool room.
- Provides diagnostic support help with the technician as necessary.
- Works as a liaison between Mercedes Engineering and our company.
- Coordinates with the Parts Department, Sales Department, Body Shop, General Manager, Brand Representatives, sublet vendors, and others to ensure the effectiveness of the service process.
