Job Description Centre Manager
Degree in Early Childhood Education (preferred)/ Any Masters degree
3-5 years managing a similar setup (ideal)
Or
3-5 years of retail/customer service/client servicing background
Competencies & Skill Set:-
- Good interpersonal skills to handle parents and internal team. High level of customer orientation.
- Should be able to handle walk-ins and convert to admissions
- Self-driven and attention to detail
- High sense of ownership and responsibility.
- Problem solving ability and MUST be a team player
- Possess working knowledge in Early Childhood Education
- Must be tech-friendly, needs to know Ms Office with a flair for numbers
- Main Responsibilities :-
- Responsible for entire Centre Operations and managing the team
- Responsible for conversions and admissions
- Single point of contact for parents and team
- Mentor and coach the team
- Responsible for Profit & Loss of Centre
Skills: childhood,customer,early childhood education,customer service,ideal,interpersonal skills,numbers,operations,ownership,preschool,profit & loss management