Job Title: Centre Manager (Sales Manager)
Company: JSCC Wellness
Location: Kanpur, UP
Employment Type: Full-Time
Job Overview: As a Center Manager (Sales Manager) at JSCC Wellness, you will oversee the daily operations of our wellness center, ensure exceptional customer experiences, and drive sales growth. This role demands a proactive leader with strong sales expertise, excellent customer service skills, and the ability to manage and inspire a team.
Key Responsibilities:
- Sales and Business Development: Develop and execute sales strategies to achieve revenue targets. Identify and pursue new business opportunities to expand the client base. Build and maintain relationships with clients and local partners.
- Center Operations: Manage daily operations, ensuring a clean, safe, and welcoming environment. Oversee scheduling, staffing, and resource allocation to optimize efficiency.
- Team Leadership: Recruit, train, and mentor a team of sales and customer service professionals. Set performance goals, conduct evaluations, and provide feedback to foster a positive team culture.
- Customer Experience: Ensure exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly. Implement programs to enhance customer satisfaction and loyalty.
- Financial Management: Prepare and manage the center's budget, controlling expenses to meet financial goals. Analyse financial reports and provide insights to senior management.
- Marketing and Promotion: Collaborate with the marketing team to develop and execute campaigns. Organize events and promotions to attract and retain clients. Utilize social media and digital platforms to enhance visibility.
Qualifications:
- Master's degree in Business Administration, Marketing, or related field.
- Proven experience in sales management, preferably in the wellness or fitness industry.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Demonstrated ability to achieve sales targets and drive business growth.
- Knowledge of slimming services, beauty services, and aesthetic/derma treatments.
- Passion for health, wellness, and helping others achieve their wellness goals.
How to Apply: If you are a results-driven leader with a passion for wellness, we want to hear from you! Please submit your resume and a cover letter detailing your qualifications and experience to [Confidential Information]. Include Center Manager (Sales Manager) Application in the subject line.
JSCC Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us at JSCC Wellness and be part of a team dedicated to making a positive impact on people's lives through wellness!