Recruiter: Samradhi Tripathi
Hiring Manager: Ahong Ningshen
Career Grade: F
External Opening
About Us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. We embed diversity and inclusion into everything that we do. It's fundamental to our purpose: we connect for good.
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you'll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won't be alone: we'll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
DON'T MEET EVERY SINGLE REQUIREMENT
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Why this job matters
The Commercial Operations Associate 2 assists the delivery of sales programs and bid pursuits through standardised tasks, contributing to commercial outcomes with customers.
What You'll Be Doing
1 - Assists with commercial initiatives in the delivery of sales and profit targets.
2 - Assists with basic reporting and forecasting needs to support sales payplan deliverables.
3 - Assists in the collation and gathering of information to support interactions between the sales and the deals team.
- Assists with sales processes and provision of standardised commercial operations support to internal stakeholders throughout customer lifecycles under guidance.
- Assists in the preparation of quotes for distribution partners with all required information included and within the committed SLAs under guidance.
- Uses existing procedures and analysis of information to solve standard problems.
The Skills You'll Need
Communication
Resourcing
Continuous Improvement
Customer Advocacy
Problem Solving
Commercial Operations
Risk Management
Budgeting
Commercial Acumen
Strategic Planning
Go-To-Market Strategy
Business Process Improvement
Technical Reporting
Escalation Management
Decision Making
Growth Mindset
Forecasting, Planning & Budgeting
Inclusive Leadership
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
