A career within Enabling Technologies Consulting services, will provide you with the opportunity to help our clients develop technology and applications that makes decisions easier, tasks simpler, and drives business results. Simply put, we help companies enable their growth and improve operational efficiencies by developing strategies to harness the benefits of their current technology or by integrating new enterprise systems. The Service Now Process Automation team collaborates with clients to solve complex business challenges utilizing ServiceNow as a technology platform. We focus on business problems related to cybersecurity, risk & compliance, human resources, enterprise architecture and configuration management along with being technical experts in all areas of the ServiceNow platform.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
Responsibilities
As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Invite and give in the moment feedback in a constructive manner.
- Share and collaborate effectively with others.
- Identify and make suggestions for improvements when problems and/or opportunities arise.
- Handle, manipulate and analyse data and information responsibly.
- Follow risk management and compliance procedures.
- Keep up-to-date with developments in area of specialism.
- Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
- Build and maintain an internal and external network.
- Seek opportunities to learn about how PwC works as a global network of firms.
- Uphold the firm's code of ethics and business conduct.
Year of Experience : 2-5 Years
Position Requirements
As an Associate, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:
- Proactively assist the team in various aspects of the project
- Prepare deliverables
- Contribute to the development of your own and team's technical acumen
- Ensure you are adhering to compliance matters
- Work on developing internal relationships and your PwC brand
Preferred Knowledge
- Design and deliver consulting and technical methodologies around the ServiceNow platform Design, configure, develop, and test on the ServiceNow platform including but not limited to the CMS, Service Request (creating catalog items and workflow), Incident Management, Problem Management, and Change Management.
- Good platform knowledge on Business rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, Workflows, etc.
- Ability to support the team responsible for the implementation and administration of the ServiceNow platform, including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and performing quality assurance testing and user acceptance testing
- Responsible for leveraging knowledge and experience to deliver end-to-end methodologies within ServiceNow which includes architecting technical implementation of IT Infrastructure Library (ITIL) processes, organizing and prioritizing development effort, interfacing with vendors and management.
- Must possess the technical/functional skills necessary to make an impact on consulting project engagements
- Excellent client facing and communication skills (verbal and written skills)
- Familiarity and experience working in an agile development environment
- Good understanding of JavaScript and Web Services
Professional And Educational Background
Graduate/Bachelor's, BTech/BE, MCA
