Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems
Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events
Design, confirm, and communicate room layouts and set-up requirements for special events
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations
Transmit information or documents using computer, mail, or facsimile machine
Operate standard office equipment other than computers
Prepare weekly departmental payroll paperwork
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance