Job Description Greet customers, including answering phone calls & directing customer inquiries to appropriate party.
Answer routine billing questions/issues from customers; take assistance of BOS and / or store manager whenever required. Inform customers about services & schemes available and assess customer needs.
Receive and process all payments according to standard procedure.
Scan products, operate scanning equipment, and fix scanning issues whenever required.
Process credit and debit cards for payments, help customers use processing equipment properly.
Count money back to customer in an accurate and concise manner.
Generate bills & payment receipts, ensuring due compliance, and hand them over to the customer.
Reconcile revenue at the end of the day ensuring revenue equals receipts.
Resolve escalated issues with angry customers; coordinate with store staff as & when required.
Examine products being purchased for damages and price accuracy, coordinate with retail staff for product inquiries and price checks.
Provide a helping hand to store staff in sales during rush / peak hours.
Complete processes and maintain applicable paperwork and records.
Reconcile revenue at the end of the day ensuring revenue equals receipts.
Thanks & Regards
Kanishk Rohilla(HR)
Hirex Services
Mail ID : kanishk
- [Confidential Information]
Mob no. 9310590569
Job Types: Full-time, Permanent
Pay: 30,000.00 - 35,000.00 per month
Benefits: - Health insurance
Provident Fund
Schedule:
* Morning shift
Supplemental pay types:
Experience:
- total work: 1 year (Preferred)
Work Location: In person
