Cash Point Officer -CURRENCY CHEST-Currency Chest

Job Role:

Cash Counter Activities

• HB Cash Deposit
• HB Vendor Cash Withdrawal
• Vault Custodian
• Maintain Retained Cards /Deliverables Register
• HB Discrepancy and Short Notes
• Reports Spooling
• Demand Draft Making
• HB Cash Delivery
• Maintain Cash Vouchers
• Maintain CTR Register
• Secured Stationery and Unsecured Stationery Indent
• HB Customers disputes and showing CCTV Footages
• Cash Offloads to CC
• Branch Bulk Cash Receiving
• Maintain Bulk Cash Vault Register
• Maintain HB and Bulk Cash Excels
• Cash Voucher despatch to RMU every Fortnightly and record Maintenance
• Counterfeit Notes Management and Intimation to branches.
• Cash Sorting Management
• Cash Delivery Cheques Verification.
• Co-ordination with FMG for Cash Point Premises upkeep / Assets Management

ATM Activities

• Receiving & checking of CBR
• Receiving of retained cards& cash/ cheque envelopes
• Vouchers up dation (entries of replenishment)
• CBR sheets retrieval from RMU
• MIS of CBR
• Retained cards processing (Kotak & non-Kotak)
• Reporting journal/switch differences
• Siebel complaints handling
• ATM Voucher maintenance and sending to RMU
• Monthly Vault verification of ATM/HB vendors vaults
• Redressal of ATM hygiene complaints in co-ordination with FMG and ATM vendors
• Handling various discrepancies complaints from Escalation cell and nodal officer
• Co-ordination with FMG for Cash Point premises/Assets Management

HB & Beat Activities

• Processing of HB request from siebel-cheque pickup, cash pickup, cash delivery, dd delivery)
• Assigning request to vendor-Fax to vendor.
• Processing of clearing of cheques picked up through HB & send to LCC
• Handling siebel complaints related to home banking
• Co-ordinate with vendor
• sign verification of HB request's cash delivery/DD delivery Cheques
• Timely closures of HB requests.
• Raising siebel related to discrepancies (cash shortage etc) & assign to concern Home Branch
• Home Banking voucher maintenance and sending to RMU
• Ensure timely receiving of HB cash and vendor's CRL management
• Monthly Vault verification of ATM/HB vendors vaults
• Handling various discrepancies complaints from Escalation cell and nodal officer

Job Requirements:

• Good communication, and co-ordination skill
• Service orientation & should be able to handle operations