The Cash Application Analyst will manage the application of payments from North America clients
The role includes identifying and applying cash from multiple bank accounts, communicating with internal client to minimize unapplied cash, process adjustment & customer refunds, processing payment files and maintaining activities in the sub-ledger, Challenge the status quo and arrive at process strengthening projects/recommendations, support to analyze and build audit and metrics report, conduct root cause analysis and recommend controls, perform UAT testing ensuring smooth transition of various projects run at Organization level in connecting with Cash Applications process
The successful candidate will become part of a team of cash application and will interact with internal customers from the collections, accounting, and finance teams
WHAT YOU LL DO:
Ensure application of payments received in multiple bank accounts are applied accurately & timely to the appropriate customer account receivable.
Followed up on unidentified payments and unapplied cash.
Process AR adjustments and customer refunds as scheduled by the Limits of Authority (LOA).
Process payment files as per the transaction due date schedule; communicate with client billing teams.
Manage Month End activities in line with check list.
Prepare reports to check the health of the process, thereby taking corrective actions to clear variances.
Perform UAT testing for transition projects and system upgrades.
Build process documents to stay updated with dynamic process changes.
Timely submission of SOX and Audit reports/supporting documents
Prepare reports for the credit and financial functions, as required.
Maintain a high degree of satisfaction with internal customers through innovative solutions to consistently improve key performance indicators.
Maintain frequent communication with the accounting team, collections team, and other internal customers to foster collaboration.
Promote a culture of continuous process improvement using lean tools and standard work.
Ensure compliance with Corporate and Local credit policies and other compliance requirements such as trade compliance, Sarbanes Oxley, etc.
WHAT YOU LL NEED:
Strong written and verbal communication skills
Ability to build a positive rapport with personnel throughout the global organization.
Strong customer service focus, with a drive to ensure that we exceed the expectations of our customers.
Demonstrate a high sense of urgency.
Exhibit a cheerful outlook and keep poise under pressure.
Bachelor s degree in accounting/finance OR
Minimum of 2 years of relevant experience with experience in multinational environment and/or global team preferred.
Understanding of commercial credit and collection practices, including knowledge of payment methods: wire transfer, cheque, promissory notes, direct debit.
Knowledge and experience working with NetSuite preferred.
