Captain

Ensure guest are serviced within specified time.

• Has a good knowledge of menuand presentation standards.

Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

• Able to answer any questions regarding menu and assist with menu selections.

Able to anticipate any unexpected guest need and reacts promptly and tactfully.

• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

Serve food coursesand beverages to guests.

• Settables according to type of event and service standards.

Record transaction/ orders in Point of Sales systems at the time of order.

• Communicatewith the kitchen regarding any menu questions, the length of wait and product availability.

Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

• Check with guests to ensure satisfaction with each food course and beverages.

Responsible for clearing, collecting and returning food and beverage items to proper area.

• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.

• Present accurate final bill to guest and process payment.

Perform shift closing on the Point of sales terminal and tally cash and creditcard settlements.

• Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.

Ensures that hotelbrand standards and SOP's are consistently implemented.

• Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.

Completes the daily responsibilities that are set for each individual shift.

• Complete closing duties, including restocking items, turning off lights, etc.

Conducts monthly inventorychecks on all operating equipment and supplies.

• Take an active role in coachingand developing junior staff.

Any other duties related to food and beverage service assigned by the manager.

• Prerequisites:

Good command in both spoken and written English.

Should have pleasing personality.

Excellent guest service skill.

Good knowledge of food and beverage service.

• Education:

Diploma or degree in Hotel Management or related field. Familiar with Point of sale systems, MS office, Property management systemsetc.

• Experience:

2 3 years of work experience in Food & Beverage gained from a 5 star international property.

• Hotel Staff Job Description

F&B Job Description

• Restaurant

Coffee Shops

• Beverage Service

Food Service

• Guest Services

Supervisor

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Job Type: Full-time

Pay: 22,

• 00 - 24,000.00 per month
  
  Benefits:
• Food provided

Provident Fund
Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Fort Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 3 years (Preferred)

Work Location: In person