Caller

Sky Blue Logistics India Limited is a leading cargo mover with 12 years of experience in providing rapid transportation services to various industries. The company, established in 2012, is rapidly progressing towards harnessing the latest technology to offer low-cost, high-quality, and reliable services to clients. Located in Gurugram, India, Sky Blue Logistics is known for its value-for-money solutions and client satisfaction in surface transportation of cargo.

This is a full-time on-site role for a Caller at Sky Blue Logistics India Limited in Gurugram. The Caller will be responsible for making outbound calls to clients, handling customer inquiries, resolving issues, and maintaining call records. Additionally, the Caller will provide exceptional customer service and support to ensure client satisfaction.

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and resolve issues effectively
• Experience in making outbound calls and maintaining call records
• Customer service orientation and problem-solving skills
• Basic computer skills for data entry and record-keeping
• Professional and courteous phone etiquette
• High school diploma or equivalent required