Required skills:
-Call monitoring and providing actionable insights.
-Gather information to improve executive performance in the organization.
-Excellent problem solving and issue resolution.
-Capable to evaluate products knowledge.
-Good communication skills, both written and verbal
-Keen attention to detail and perfection.
-Solid analytical skills.
-Maintain working knowledge of quality standards.
-Create, review and refine user experience documents.
-Ability to use logics and reasoning to identify the strengths and weakness of the system.
Job Type: Full-time
Pay: 18,
- 00 - 20,000.00 per month
Benefits: - Leave encashment
Paid sick time
Schedule:
Application Question(s):- What is your current location
What is your current/last salary
Education:
Experience:
- total work: 1 year (Preferred)
* Call Quality Analyst: 1 year (Preferred)
Language:
Work Location: In person