Interactive Skills Academy is looking for Call Center Trainer to join our dynamic team and embark on a rewarding career journey
- Train call center staff on customer service and sales techniques.
- Develop and implement training programs.
- Assess training needs and create training materials.
- Monitor and evaluate training effectiveness.
- Provide feedback and support to trainees.
- Stay updated with the latest industry trends and best practices.
- Maintain accurate records of training activities.
- Collaborate with other trainers and call center managers.
- Drive continuous improvement initiatives in training processes.
